UPS is hugely scaling back its Amazon shipping deal

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  • Amazon is UPS’s biggest customer, but not its most profitable
  • UPS says it will slash its Amazon deal by over 50% to help profitability
  • Amazon will “continue to partner with [UPS]”

UPS has announced plans to reduce its shipping volumes for Amazon by “more than 50%” under a revised agreement with the global ecommerce giant.

The change will come into effect by the second half of 2026, with UPS CEO Carol Tomé indicating the cause being that Amazon is not the delivery company’s most profitable customer, despite being its biggest.

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